Home > Personal > Rogers Taking Its Sweet Time Reconnecting Me

Rogers Taking Its Sweet Time Reconnecting Me

26-Jul-05 09:27 am EDT Leave a comment Go to comments
I’m not sure how much longer this is gonna take, but Rogers Cable (my Internet Serivce Provider here in Ottawa, ON) is certainly taking its sweet time getting my Internet working again.  Trouble started last Friday when an error on their part resulted in my service being mistakenly cut off.  I got home from work late in the day to find my cable service gone and was told that nothing could be done on the weekend – and that I’d have to wait until Monday.
Well called them last night and was told that in order to get service back Monday (yesterday), I’d have to have specifically requested it; that the process wouldn’t happen automatically.  Calling back later, another agent told me a hold had been placed on my account, because of a balance owing for equipment that hadn’t been returned when the service was cut off….except that I would be needing that equipement once the service was restored again regardless so …why would I return it???
What a bunch of crap!  Today they insist that service will be restored.  Stay tuned for more on this…something tells me the saga might not be quite over yet.
Categories: Personal
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